Online Health Centre

NOT AVAILABLE FRI 4TH APRIL Available Mon & Fri only approx 9am-3.30pm IN CASE OF EMERGENCY, phone the surgery on 0191 549 3535. Messaging appointments can be made at any time, but will only be responded to Mon/Fri. . PLEASE UPLOAD ANY RELEVENT PHOTOS/VIDEOS IN THE IMAGES SECTION OF YOUR APPOINTMENT eg skin/eyes/lumps/ears, videos of lameness/cough, this will help us recommend the most appropriate course of action.

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"King's Road Now Offers Pet Care from the Comfort of Your Own Home"

Televetmed has arrived in Sunderland!

We are here for you, COVID-19 will not stop us helping our patients!

Our mission at King's Road Veterinary Practice is to understand your pet needs and provide accurate guidance and advice. We can help you with numerous concerns, from puppy and kitten advice to behavioural and dietary consults to end of life discussions. We can also assist with determining the urgency of a situation and deciding whether your pet requires immediate care or alternatively provide some management at home.

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"Meet with a King's Road Veterinarian via Message, Phone, or Video using your smartphone"

Book a Consultation

Book a one-one-session via phone, and message with a Veterinarian to handle your needs.

Online Chat with a vet-Monday & Fridays upto approx 3pm, . If booked on a day that is not available, we will get back to you the next available day. £20.00

Message Communication

  • Have an in-depth conversation with a Veterinarian via the messaging system within our platform. Our vet will reply to your messages that same day (mon/tue/friday before 4pm)
  • Enter a description of your pet's problem and questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos (especially useful if your pet is limping), pictures, or documents for our professional to review.
  • The message service is available as stated on the landing page- please check availabililty. You will not be charged until you receive a reply from our vet.
  • Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
Get Started
Call with a Veterinarian £25.00

Phone Communication

  • 15 minute phone conversation with a Veterinarian. We call the number you provide.
  • Enter a description of your pet's problem and questions that you'd like to discuss within the phone consultation. Please upload relevant videos/photos in images section.
  • Attach any supporting videos (especially useful if your pet has a limp), pictures (eg skin/eyes/ears/lumps), or documents for our professional to review.
  • Your card will not be charged until you have spoken to our vet.
  • Requirements: Any device using Chrome, Firefox, or Safari. An actual phone is required. Do not use Internet Explorer.
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About Kings Road Veterinary Practice

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We are a caring veterinary practice based in Sunderland with a skilled team of Veterinary Nurses, Veterinary Surgeons and support staff led by practice owner and Head Veterinary Surgeon Wendy Rowntree. The practice was founded in 2012 when our team consisted of three members of staff, since then we have grown as a practice from strength to strength – expanding our client base and the services we offer.

We aim to offer top quality care for your pets in a friendly, caring environment. Animal welfare and client satisfaction are our priorities, this is why we have become an integral part of our local community and also provide care to pets from several of Sunderland’s animal charities.

How Our Platform Works

It's extremely easy to use our consulting platform. Follow the simple steps below!

Sign-Up

Get started with our platform by clicking the ‘Register’ button in the top right corner. There is no fee to sign-up!

Schedule Appointment

Once in the application, select your preferred communication channel (phone, or message) and select an available time slot. PLEASE NOTE PHONE CALLS WILL BE AS CLOSE TO TIME AS POSSIBLE BUT CAN'T BE GUARANTEED For messages, a time slot is not needed and our experts typically respond in 24 hours.

Communicate with your Vet

Our unique communication system provides a high quality video chat with a Vet within the browser on your phone or desktop, no app install required! If you don`t have camera, our experts will call you on the phone!

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Some more Staff Pets!

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Patient Gallery

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Patient Gallery

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Staff Pets

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Online Chat with a vet-Monday & Fridays upto approx 3pm, . If booked on a day that is not available, we will get back to you the next available day. £20.00

Message Communication

  • Have an in-depth conversation with a Veterinarian via the messaging system within our platform. Our vet will reply to your messages that same day (mon/tue/friday before 4pm)
  • Enter a description of your pet's problem and questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos (especially useful if your pet is limping), pictures, or documents for our professional to review.
  • The message service is available as stated on the landing page- please check availabililty. You will not be charged until you receive a reply from our vet.
  • Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
Get Started
Call with a Veterinarian £25.00

Phone Communication

  • 15 minute phone conversation with a Veterinarian. We call the number you provide.
  • Enter a description of your pet's problem and questions that you'd like to discuss within the phone consultation. Please upload relevant videos/photos in images section.
  • Attach any supporting videos (especially useful if your pet has a limp), pictures (eg skin/eyes/ears/lumps), or documents for our professional to review.
  • Your card will not be charged until you have spoken to our vet.
  • Requirements: Any device using Chrome, Firefox, or Safari. An actual phone is required. Do not use Internet Explorer.
Get Started

About Kings Road Veterinary Practice

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